To request a restore point, create an incident. This is in order to SAP Provisioning team be able to process the request in the time.Ĥ) Your system must be a Test or a Production system The restore point will be available 4-8 hours after release of the source tenantģ) Raise the Incident at least 8 hours before the downtime. Please note that over and above 4 hours, downtime is subject to the size of the source tenant and will be estimated during request creation. So, in case something does not work as expected, you can rollback your system.įor example: before migrating/replicating new master data before deploying a PDI solution, before activating an organizational structure, etc.ġ) 4 Hours Downtime Window (Outside the Contractual Maintenance Period)Ī minimum downtime of 4 hours is required for the source tenant during a restore point creation. It is indicated to request a restore point when you will perform critical tasks that might affect the system. If a problem occurs, you can request that your data is restored to this point in time. The Restore point is a snapshot of your solution data that is saved at a specific point in time.

Where are restore points saved