Notice: Make sure you have the latest version of the drivers installed on your computer.

If you see the external monitor is responding normally, try to install the graphic driver from the official site of ASUS.

By this, we will be sure that the display is normal on the external monitor. Once you are connected with the external monitor, all you need to do is press the function key (hotkey) so that you can toggle the displays of the laptop and external monitor.

If the display isn't responding connect your laptop with an external monitor.

Notice: The hotkey's functions can be different for a different brand of laptops. You can do this by pressing the function key (hotkey) .

Try to turn off/on the display of your laptop and check if your laptop is responding or not.

This is the condition when your AC adapter and power cords are working perfectly but the main issue is arriving just because of the other components not working properly. To do this, we need to reinstall the battery of our laptop (for removable battery models) and connect it back to the AC adapter and press the power button to turn it on. Once you are done with all the above processes, turn our laptop on. For this, remove the AC adapter and then press and hold the Power button of your laptop for about 40 seconds.

If the battery of your laptop is removable then remove the battery of your laptop and plug your laptop directly with the AC adapter to charge (ignore this step if your laptop doesn't have a removable battery).

If your laptop is connected with external portable devices such as a memory card, internet cable, HDMI, CD-ROM, USB devices, etc.

The AC adapter cable that you are using for your laptop should not be damaged.

If you think the power plug is not working properly, plug it into different outlets.

Check the plugin which you are placing your AC adapter, keep in mind that it should not be loose.

Make sure you are using the correct AC power adapter and AC power cord for your laptop that has been supplied by ASUS.

Also, this might be the case when there is no power supply in your laptop from the AC adapter and thus the device is failing to boot properly. This is the condition when the major components of your laptop are not working properly. If your Asus laptop is getting the black screen display now and then or it is just stuck on it, then you can consider the following suggestions. Part 1: How to Solve the Asus Laptop Black Screen Problem?

Part 2: How to Recover Lost Data from Asus Laptop after Fixing the Black Screen Error?.

Part 1: How to Solve the Asus Laptop Black Screen Problem?.

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